Strategy | development | conversion
Beyond me
I work as an independent advisor but most projects involve experienced international luxury fashion experts, located in various European capitals. We each specialize in different areas of the fashion and retail business and work as your backup in achieving your brand’s and company’s objectives. We work with a 360-degree approach to develop our client’s businesses.
Together we can
understand your clients & your business better
We analyse the business, identify focus areas to improve sales and operations and set targets with realistic goals. We bring hands-on experience with an existing network in the fashion and retail business. We approach each client assignment as if it was our own business.
Increase your sales
We do this by improving customer experience, optimizing sales channels, prioritizing customer segments with geographies, and streamlining operations. We bring hands-on omnichannel retail experience that helps companies of all sizes regardless of the level of sophistication in the retail landscape.
Create a unique customer journey
Customer journey is key to retail success. We monitor customer experience, and identify gaps and areas of improvement while building on existing strong elements. Together we design the unique customer experience that identifies best with your brand and your target audience.
Improve organizational efficiency
We help by finding the key focus areas at each stage of your growth and help strengthen the base for a solid foundation of success. When you focus on clients but lack the resources to monitor and manage operations we show ways to manage your company more efficiently to achieve lower staff turnover, higher employee satisfaction, clear responsibilities, and higher efficiency.
Plan strategically & act based on KPI’s
A business plan without objectives and KPI’s in fashion is just a dream. (If you are not sure what a KPI is – we need to talk). We help create a realistic business plan and break it down to necessary steps of action plans with measurable goals and Key Performance Indicators (aka KPI’s).
Mentor your managers & train your staff
Your business is only as good as the people in your organisation. Staff needs to understand and align with where your business is and where you want to go – and understand the impact of their individual contributions to your and your company’s success. We help by reviewing roles, functions, capacities, and responsibilities and help you build a team that delivers – with training, coaching, and mentoring.
Who is this for?
We’re perfect for each other if
- You want to grow your business but you’re lost in different priorities.
- You know you have a great product but sales are not great.
- Local customers love your product but you don’t have the resources to enter new markets and sell internationally.
- You invested in your first physical retail operation but customers don’t find you or they don’t return after one visit.
- Your website is cool but your online sales fall behind.
- You have a ton of Instagram followers but only a few are actual customers.
The process
to your transformation
1. Free consultation – in this stage we will get to know you, your business, and your challenges and objectives. This typically takes 60 to 90 minutes and can be done by video or personal meeting.
2. Discovery workshops – this phase is a series of meetings and workshops where we work with you and your team to understand your business in detail, set realistic objectives and design a specific development plan for the areas of focus. We deep dive into numbers, processes and use data analytics and business metrics. This typically takes 4 to 8 weeks and requires you and your managers (if any) to actively take part at least 2-4 hours per week.
3. Development and co-operation project – this is the specific project we design together to achieve the required outcome that your business needs – and deserves. A highly focused but niche development scope can take 3-6 months whereas a complete transformation or a larger scale development project can take 6 to 18 months.
worked with
